Return Policy

What options do I have for returning my order?

Excluding final sale items we offer hassle-free returns within 14 days. You will be issued an eGift Card for the amount of your original purchase minus the outgoing and return shipping once we’ve received the order back. Please note, we are unable to offer exchanges as our inventory sells out quickly.

All items must be returned in new, unworn condition.

How do I return/exchange my dress?

Please visit our Return Center to initiate your return. You will need your order number and the email address used for purchase. Once completed and approved a pre-paid return label will be emailed to you. Your package will need to be postmarked within the 14 day return period.

*Priority and international shipping cost is dependent upon weight and destination, it will be calculated at checkout. Moments Made is not responsible for any additional tax or custom fees on orders.